The unit on Marketing and Customer Interaction gives participants some insight into identifying, working with and marketing to their ideal customer. This is one of the most useful units for the aspiring trainer, as it helps them identify their place in the market, which makes for a more successful career start.
We begin by taking a look at Marketing itself to understand exactly what it is and of what relevance it has for personal trainers. Important basic concepts such as USP, positioning, target market, etc. are introduced and different models from marketing such as the SMART Formula, marketing mix (7Ps) and more are explained.
The communication between trainer and client is also addressed in this unit. Various aspects of communication theory and some guidelines for successful communication are covered.
Upon completion of this subject, participants are able to develop marketing strategies for their product and/or services, ready to position themselves in a market rich in variety and full of possibility!
Relevant Training Programs
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Marketing & Customer Interaction
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Great training and super nice people. You can tell how much emphasis is placed on conveying the necessary knowledge to the course participants in an understandable way. I was even kindly allowed to take a course completely free of charge after there were somewhat problematic and disruptive participants in my group. I will 100% take more courses with you in the future because learning is extremely fun, especially thanks to the friendly staff!
The entire flexyfit team is extremely friendly, prompt and helpful. The lecturers are competent and respond to the course participants. All learning materials were provided clearly and in sufficient detail. The additional videos mean there is something for every type of learner. All in all, the training and exam went well. I can definitely recommend flexyfit and will be happy to book and recommend further training courses with you again!
I really enjoyed training to become a B-license fitness trainer there. The teaching materials provided are great and flawless. I learned a lot of new things there and always enjoyed what I was doing. The team is great and is always there for you if you have any questions!
The best thing that could have happened to me is this academy. Access to participants is excellent. All employees are very competent, very professional and very friendly. A person can learn so much that it is indescribably good. I would recommend it to everyone. When I arrived in Austria I was looking for something like this and luckily I found this academy and signed up for the course without hesitation. Everything we get in return is worth 100 times more than what we pay. Indescribable experience, indescribable people, once again and 1000 times I say: Thank you for everything, thank you for this indescribable experience. THANK YOU, THANK YOU, THANK YOU
I was able to learn a lot of new things as part of my training at the Flexyfit Academy and was able to take on a new, demanding challenge with my chosen course. The structure of the training courses is very understandable and clear, so that you can master the distance learning course on your own without any problems. If there were any questions, ambiguities or isolated problems, the Academy team was always quick to help and we could always find a common solution. Here and there I would have liked a little more practical relevance. Nevertheless, I always felt very comfortable, had great speakers and with my degree as a qualified medical sports coach, many new doors are now open to me :)
I was able to complete my chosen course very well and quickly. The team is very quick and courteous and you are always offered a good solution if there are any uncertainties. I will book again when I get the chance and can recommend the academy!
Training at Flexyfit was the best decision; I learned a lot about sport and nutrition. The support was always there, very competent and nice staff/trainers. I will definitely recommend the Academy. Especially thanks to Melanie, Sarah and Daniel
A really demanding training, great material, the videos are great, the script complements it well. The structure is very sensible and you can find your way around easily. I just find the proportionality of the yoga license compared to the Pilates license unfavorable. Many more exams are required for the yoga license. The final exam for the yoga license is also significantly more difficult; in my opinion, questions need to be reconsidered.
Thank you Flexyfit - very competent, great documents and support. The practical exercises in Innsbruck were TOP - thank you Matthias. I can only recommend. I will continue. 😉
Very high quality training! The Flexyfit Academy tried very hard to answer and explain in detail all the questions that arose during the training. Can I definitely recommend!
Absolutely satisfied! I chose distance learning because I couldn't be there in person, and I highly recommend it! Everything worked smoothly, contact was quick and a solution was always found if there were any problems. The team is super friendly and the profile overview is very clear. A small suggestion: It would be helpful if users who are inactive for a long time received a reminder or if an app were available so that they could learn on the go.
I was very positively surprised by the training! The distance learning course was very uncomplicated and the service was also perfect! The materials were very good and I learned a lot! I can recommend it with a clear conscience! Update 2024: Now that I have completed my third training course, I can only confirm my first assessment! As a full-time worker, it was a great opportunity for me to do part-time training that corresponds to my passion! I regularly read books on the subject of sport and health, and I have to say that the training courses everywhere are very good and up to date! That surprised me somewhat positively! =) Thanks to Flexyfit I can now turn my hobby into a career! So another clear recommendation from me!
A great training program that is offered there, with a very friendly and competent team. It was a pleasure to learn with your very well prepared videos and scripts. I'm already looking forward to my next training. I'm already looking forward to my next training. I can only highly recommend it, I definitely give it 5 stars.
I did the children's trainer training at Flexyfit. From the very beginning you receive great support and the communication is perfect. Everyone is hardworking and friendly. Everything worked perfectly online and on site. It definitely won't be the last training or workshop I do with you. I am looking forward to meet you again. Thanks to Daniel, Melanie and Beno :-)
Flexible learning made easy :) Very competent and friendly. Very quick answers to questions and I would recommend Flexyfit to anyone who wants to do training in the sports sector 💪🏾
I have already completed two correspondence courses and I can say that continuing my education with the Flexyfit courses is simply fun. You learn at your own pace and are flexible in terms of time and location.
I have now completed two training courses at the Flexyfit Academy and would do it again in a heartbeat. If possible, I recommend the face-to-face courses, they simply result in a really exciting exchange. Service and support are top and all needs are taken into account. Mini drawback: the online learning system is not entirely straight-forward, but you get used to it quickly.
➕ Good institute with a great online academy and a wide range of training options. I have already completed 3 training courses there. I like the modular structure, so that various basic modules can also be used for other training courses. ➖ Unfortunately, the price structure has been adjusted so that (basic) modules that have already been completed can no longer be deducted from the price. A pity.
I have already completed two training courses at the Flexyfit Sports Academy and am completely satisfied! A super nice team, the organization and documents are top - can only be recommended ;)
Great team! The organization of the training is uncomplicated and very competent. The speakers are professional and experienced and bring a good mix of theory and practice. Overall, only recommended.
Incredibly friendly team, always available, incredibly helpful and trying very hard to find a solution for everything. The learning videos and scripts are well prepared and easy to follow. I was personally able to learn the most from the really good tutors in the practical part. Overall, you get a very good overview and insight into the relevant subject areas. The course also showed me personally where I would like to orient myself further and which areas I would like to deepen in depth. In addition: well-equipped teaching halls and very attractive rooms - everything is very inviting and familiar. Every now and then you see someone from the team just coming back from running or the weight room - that makes you feel right away! (Training: Dipl. Medical Sports Supervisor)
I am very satisfied, I had a TOP professor (which is not a given these days). I think it's great that as a nutrition trainer you also have to learn anatomical subjects (it's called sports competence). The support was great too. Very helpful team! All in all I'm very satisfied.
Super fast and nice service! Every question answered immediately and in a pleasant and appreciative way! What would be better would be more time for face-to-face teaching!
My training at Flexyfit Sport Academy... I received the best support and advice from the most competent, friendly and successful team. Many thanks to the top team (office, speakers and coaches). It was a great pleasure for me to walk with you on the path to realizing my own goals.
For all coaches who want to absorb detailed knowledge in one or more areas. I'm just very enthusiastic about the Flexyfit Sport Acamedy and felt like I was in great hands with the trainers. The enthusiasm was so palpable even during the Zoom workshops. Regardless of whether you prefer to read the script or watch the accompanying videos, there is a medium for every type of learner and the learning material is extremely well prepared. And should any questions arise, the “Customer Service” is there super quickly and responds after a few hours or is there to give advice.
Simply great and very, very nice. All the employees from the Flexyfit Sports Academy team are so nice, courteous and helpful. Help is available within minutes to an hour if questions arise while learning online. It's a lot to learn, but it shows that trainer training, no matter the subject, requires a certain foundation and I personally think it's exactly right. For me, this shows quality and that not every self-proclaimed professional is also a connoisseur and expert. Be careful with who and where you train! It is our body and every person should pay attention to it and have the “right” trainer with specialist knowledge at their side. I can only recommend Flexyfit Sports Academy. Many thanks to all Flexyfit Sports Academy employees, you are great!!!!!
Incredibly helpful staff! Even worked especially for me on public holidays and made appointments, very accommodating and supportive. Absolutely recommended and happy :)
The training (Dipl. Health Fitness & Personal Trainer) is really great, if I had a problem I was always helped very quickly. The videos in conjunction with the scripts are very helpful and well designed, the training overall is well structured, including the intermediate exams, practice tasks, etc. This consolidates what you have learned even better! The lecturers are also very competent and my two examiners were very friendly and relaxed, so there was no reason to be nervous. All in all highly recommended!
Excellent training opportunities and outstanding experiences: I had the pleasure of completing three different training courses at the Flexyfit Sports Academy, and it is without a doubt a first-class facility for the further development of sporting skills. Here are my personal reasons why I find the Flexyfit Sports Academy so exceptional: Outstanding Trainers: The trainers I have met are first class. Everyone has extensive knowledge and experience in their respective areas and always responds to the individual needs of the participants. The training was tailor-made for me and extremely effective. Diverse training offers: The Academy offers a wide range of training suitable for various fitness goals. No matter whether you are striving to build strength, flexibility or endurance, you will find the right program here. State-of-the-art facilities: The facilities at Flexyfit Sports Academy are first class and equipped with state-of-the-art equipment. They ensure an optimal training experience and enable participants to get the best out of themselves. An inspiring community: The atmosphere in the academy is motivating and supportive. You feel like you are part of a committed community that has a common goal: making progress in sports and fitness. Excellent value for money: The quality of the training you receive is in excellent relation to the cost. It is an investment for health and well-being. I can fully recommend the Flexyfit Sports Academy. The training I completed here exceeded my expectations. If you are looking for a place where you can achieve your sporting goals, this is the place. The Academy deserves top marks and I look forward to further training in the future.
The training to become a qualified fitness trainer was very instructive and interesting. The modules are carefully structured and go from theory to practice. The whole training was uncomplicated. Service perfect, I can only recommend the Academy. Melanie and Sarah thank you for everything! Simply great!
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