Communication and empathy
The basis of successful mental coaching - In this subject, you will acquire essential knowledge about the art of interpersonal communication - a key tool for any activity in the field of mental coaching. You will learn how to use your language in a targeted manner, build trust and conduct conversations with clients professionally and effectively.
Contents of this subject:
- The basics of communication in mental coaching
You will learn how communication works on a conscious and unconscious level - and how you can use this specifically in a coaching or training context. - Techniques for effective customer communication
You will learn tried-and-tested methods for conducting conversations, actively shaping conversations and building a trusting relationship with your customers. - Empathy as a key skill
Empathy is one of the most important skills when dealing with people. You will learn to put yourself in other people's shoes, react authentically and respond sensitively to your clients' emotional processes.
This subject is aimed at anyone who wants to strengthen their communication skills in a professional context and provide professional support to people as a mental coach - whether in sport, coaching or personal development.
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