Question 1

What is meant by license?

Accepted Answer

The licensing model in the fitness industry began to take hold in the 1980s. The exact timing may vary by region, but the growing popularity of fitness and health training led to a sharp increase in demand for qualified professionals. This made it necessary to set standards for the training of trainers and to recognize their qualifications. The development of the licensing model was largely driven by the professionalization and growth of the fitness industry. Particularly in countries such as the USA, Germany and other Western European countries, a system of certificates and licenses was introduced to ensure that fitness trainers had in-depth knowledge in areas such as anatomy, training theory, nutrition and safety. In Germany, for example, the B license was introduced as a basic qualification for fitness trainers, followed by higher levels such as the A license. The aim of introducing such models was to ensure quality and safety in the fitness sector and to provide consumers with guidance when choosing a competent trainer. Since then, the license model has continuously evolved to meet the growing demands and new trends in the fitness sector. The licensing models (C-, B-, A-) are widely used in the fitness industry, but are not state-recognized qualifications for fitness trainers. They are awarded by private educational institutions or fitness associations and depend on their reputation. They are considered professional qualifications, but not formal state qualifications. Unfortunately, the licensing models are not standardized and are therefore difficult to compare between individual private training providers. They are generally graded according to learning level, starting with the C license.

Question 2

Will the sports competence module count towards the price of further training courses if I have already completed it?

Accepted Answer

The sports competence module is not included several times in our training courses. If you have already completed the module, the examination will of course be recognized. This does not result in a price reduction, as the module is not charged again in further training courses. Your advantage: You save time and can concentrate on new content.

Question 3

What is Blended Learning?

Accepted Answer

Blended Learning means that a portion of the course is carried out completely online, with digital media and online exames, and a portion of the course takes place as in-person or classroom units. The theory subjects from our „Basic Knowledge Module“ can be completed as online (distance) learning using our video lessons from home. After registering for one of our courses you will receive access data for the Online Academy Account, and you can begin viewing the online lessons right away. Blended Learning is ideal for those with busy schedules and active professional lives.

Question 4

What is the difference between a "Diploma" and an "A-License" course?

Accepted Answer

Flexyfit uses two terms for the highest level of various courses in German-speaking countries, and the difference between "Diploma/Diplom" and "A-License/Lizenz" lies only in the name. In Germany the term "Diplom" (diploma) is protected terminology that can only be used by certain educational institutions ("Hochschule") For this reason, we use the term "A-License", a much more widespread term. In Austria, the term "Diplom" (diploma) can be used when an appropriate education is undergone, however.

Regardless of the "Diploma Conundrum", our courses build on each other, such that a C-License is very preliminary and introductory, a B-License is more in-depth and an A-License represents a the highest, most comprehensive level of the specific course. Whether your certificate of completion for a course has printed A-License or Diploma will depend on the country in which you are located and your chosen language.

Question 5

What is the difference between A-License and B-License?

Accepted Answer

The Diploma/A-License is an extended version of the B-License training. We recommend the B-license above all to optimize your own training or to deal with the topics for a healthy life. The A-license training courses are well suited to starting a career in the respective field. The training to become afitness trainer B licenseis completed as a purely distance learning course, i.e. the entire course can be completed from home.

Question 6

How do the courses work?

Accepted Answer

All of our courses comprise the following 8 Steps:

Registration for your desired course
After registering, you receive your log-in information for your online Academy Account
The course start, based on your course modality or variant, can be immediate or on a specific date
Course materials, information and the online video lessons are available for you to begin studying in your online Academy Account
Study phase, depending on your course modality or variant via classroom sessions or e-Learning
Completion of the theory exams in each subject: You decide when you are ready to take your exams. Completion of your practical/oral exams: after your theory exams are successfully passed, you can register for your practical (oral) final exam(s). You decide when you are ready. Regular exam dates take place at the exam locations.
How your knowledge is tested: multiple choice subject exams and final exams
After successfully completing your exams, you will receive your certificate

Question 7

Are there prerequisites for participating in the courses?

Accepted Answer

In general, there are no prerequisites for course or workshop participation.

German/Austrian Matura (secondary school university-prep exams) or similar certificates are not required. You also do not need any specific previous knowledge, since we build all of our courses up from a basic knowledge module, the Fitness Fundamentals, so you have a firm understanding of important fundamental subjects like anatomy and physiology. These subjects prepare you for the specific modules of your course.

We do recommend that you take an exercise fitness test or similar if you are uncertain about your ability to participate in all practical exercises in the classroom or independently.

We also recommend that if you wish to enroll in a course in German that you have a German competency level of at least B2 (CEFR), since the course material can be somewhat complex for certain subjects.

If you are not yet 18 years of age, we require a letter of content from a parent or guardian to purchase and participate in a course.

Question 8

What study materials will I receive?

Accepted Answer

When you register for a course you will receive access information for your Online Academy Account, where all of your course materials can be found. That is where you will find Course Texts & Presentations that are used in the lessons, as well as the super helpful visual study material, our Online Video Lessons.

You are welcome to try out our Demo Access, the Free Trial of our online learning platform, in order to have a look at our course contents and material: FREE TRIAL

Question 9

If I have already completed a course with Flexyfit and would like to start another, will I save on the cost of the new course?

Accepted Answer

If you have already completed a course with us and are interested in another, then the Basic Knowledge Module will be subtracted from the cost of your new course. Obviously, you do not have to complete the subjects from the Basic Knowledge Module again once you have already done so in your previous course, and your new course will be at a reduced cost!

You can find more information about our Upgrades here: UPGRADES

Question 10

What happens if I am sick and have to miss a classroom unit?

Accepted Answer

If you happen to get sick at the time of one of your course classroom days, a one-time make-up day at no charge is available to you.

Please provide us with a doctor's note (sick note), and we will enable a function on your online Academy Account so you can independently book a replacement session at no charge.

Question 11

Does the content of a fitness education differ depending on the institution?

Accepted Answer

It can be somewhat difficult to compare educational institutions in the areas of fitness, health and exercise, since they have the freedom to decide what the content of their courses is and where they put the focus in their education, as well as what they call their certificatons.
One option is to compare the course units and the contents of the various subjects. If you need help, we are happy to consult with you at any time!

Question 12

What do the certifications EN ISO 9001, ÖNORM D1501, TÜV certified courses and Ö-Cert mean?

Accepted Answer

TÜV EN ISO 9001The Austrian certification agency TÜV Austria Cert GmbH has certified our quality management system, and we have been awarded the specific certificatin for EN ISO 9001. The means that the internal structures of our educational institution are certified. TÜV-certified coursesAs already mentioned, there are not specific standards set for the content of fitness and wellness education. On our own initiative we have sought out this certification and offer courses that have been inspected in terms of the course contents, instructor qualifications and exam procedure. We want to stand out from competitors in this respect and guarantee the quality of our course contents. TÜV ÖNORM D1501The course Wellness & Fitness Personal Trainer has met the specifications of this standardization norm. This certification stipulates the course units, practical hours, and the course content. Ö-CertThere are several providers who describe their courses as „certified according to Ö-Cert“. One could incorrectly assume that the entire course is certified. A layperson might mistakenly believe here that the entire course is certified. Unfortunately, this is not correct. Anyone who receives Ö-Cert as a training provider has certification as a quality provider in adult education and is thus listed with funding agencies for funding applications in Austria.

Question 13

What is One2One individual instruction?

Accepted Answer

One2One individual instruction means that you will complete the course with the guidance of an instructor of your choosing in individual lessons for each subject. You are able to receive individual attention and support for the entirety of your education.

Question 14

For whom is individual instruction best suited?

Accepted Answer

Individual instruction is great for those with a demanding career or work life who have a tight schedule and do not have the option to attend regular classroom dates. In addition, if you are a communicative and motor learning type, then individual instruction with its flexible appointment and location possiblities and opportunity to engage in direct communication with an instructor is a great course modality for you.

Question 15

How can I register for One2One individual instruction?

Accepted Answer

Find a One2One course that suits your needs and simply book online on our website!

In your Flexyfit Online Campus select for every individual module of your booked course your desired instructor and make an appointment.

Question 16

Where does instruction take place?

Accepted Answer

You can choose your course location. This means that One2One instruction is available just about anywhere. Many of our instructors have several provinces (Austria) covered!

To get a first impression, have a look here to see the locations available. When you select a specific location, the instructors available in that area will be shown.

Question 17

When does the instruction being and how does one get started with a One2One course?

Accepted Answer

As soon as you have booked your One2One course you can begin studying.

In your Flexyfit Online Campus you can select an instructor for each individual module of the course. Each instructor will contact you directly and you can agree on a time and place for your appointment(s).

Question 18

Why do I need the code provided after booking an appointment?

Accepted Answer

The code is necessary to confirm that your One2One appointment has taken place. For this reason, please bring your code along to the lesson and give it to your instructor at the end of the meeting.

Question 19

How long does a course take?

Accepted Answer

The duration depends on the type of course and the rate that you complete your exams. Since you can book your appointments on an individual basis according to your needs, you are ultimately in control of how quickly you complete your exams. Our prescribed amount of time is within one year after you final in-person course unit. With a personal schedule you have the advantage that your course duration can be substantially shorter than a standard group classroom version of the course might be. In the end, the duration of your course is in your hands.

Question 20

How is the course structured in One2One?

Accepted Answer

All of our courses contain the theory module with fitness and exercise Basic Knowledge consisting of anatomy, training theory, physiology, etc. These lessons can be completed from the comfort of home with the video lessons, texts and presentations on your Flexyfit Online Campus. Your selected course module will then continue with Individual Lessons. Completion of the subject exams from the Basic Knowledge Module is a prerequisite for registering for your practical exams.

Question 21

Where does my final practical exam take place?

Accepted Answer

After attending all of your individual appoints and successfully completing your theory exams you can use your Online Campus to schedule a practical exam date with the instructor of your choice. At the date and time you have agreed upon, you will take your practical (oral) exam at the location you have selected with your chosen instructor.

Question 22

How much time do I have to complete my exams and finish the course?

Accepted Answer

The exam completion period is dependent on the course variant that you have booked and ranges between 6 and 12 months after your last in-person classroom date (presence day). More detailed information can be found in our Terms and Conditions

Question 23

How do the theory exams work?

Accepted Answer

Every course contains the Basic Knowledge Module, which is the theoretical material in the subjects of Anatomy, Physiology, Training Theory. etc. All subjects in the Basic Knowledge Module as well as the subjects of the individual courses can be completed with online theory exams in each subject in the Academy Account. Be aware that there is no predetermined order for taking the subject exams in the Basic Knowledge Module! The online exams can be started at any time. Per subject you will have 60 minutes to complete the exam. Each individual question also has a maximum time allowance of 40 seconds. In order to complete the online exams for a specific course, the online exams for the Basic Knowledge Module must be successfully completed.

Question 24

Do I need to know the Latin terminology for the exams?

Accepted Answer

You are here because you want to improve your expertise concerning the human body, how it works and how specific exercises affect certain musculature and joints.

Of particular interest are the origins and insertions of the individual muscles. So that you can best prepare for the exams, you can find the vocabulary for parts of the body, locations, directions and sizes throughout the presentations and texts for anatomy. Both Latin and common terms for bones, muscles, parts of the body and directions are used throughout the texts and videos.

Question 25

How do I know if I am ready for an exam?

Accepted Answer

For each online subject exam you have one dummy exam (practice test) at your disposal. This exam is just like a real exam. The final grade does not get saved in your records and calculated in your final grade. You can use this dummy exam to get an impression of the format as well as the contents of the subject exam. This can help you evaluate if you are ready to take the exam.

Question 26

How do the practical/oral exams work?

Accepted Answer

An examiner presents questions derived from the course contents to the student. The questions must be answered verbally as well as demonstrated physically alone with any necessary explanations , depending on the nature of the question.

The examiner awards points for each question. The student must receive a minimum of 50% of the total possible points in order to successfully pass the exam.

The exam location and time can be booked via the Academy Account, where you can also complete online theory exams and, where applicable, upload documented practical hours or tasks
.

Question 27

What counts as a passing grade for the exams?

Accepted Answer

In order to pass an exam, you must earn a minimum of 50% of the available points. The grading scale is as follows:

with excellence ( 90 -100% of possible points)
with high honors (80 - 89% of possible points)
with honors (70 -79% of possible points)
satisfactory completion (50 - 69% of possible points)
fail (below 50% of possible points)

Question 28

What happens if I fail the exam?

Accepted Answer

You have 2 attempts for each subject exam and for the final exam. These are included in the course costs for every course package. (Packages Premium and VIP include additional attempts in the course costs.) After failing the first attempt, allow our system 2-3 days to make your second attempt available to you. If you fail both attempts, additional fees are required for the additional attempts. These fees vary depending on the type of exam.

For each subject, a maximum of 5 exam attempts are possible, and the 5th attempt must be carried out as an oral exam with an examiner.

Question 29

How do the payment plans work?

Accepted Answer

When paying with an installment plan, a minimum 600€ down payment is required. Online Courses do not require down payment.

from 1000€ up to 2000€: 5 monthly installments possible
from 2001€ up to 3000€: 10 monthly installments possible
from 3001€ and up: 15 monthly installments possible (no interest, no fees).

Question 30

Can the bill be made out to a company?

Accepted Answer

Yes, of course that's possible! Just provide the details of the company for the bill. We will write up the bill with the provided information for you.

Question 31

Can I receive financial aid or grants for my course?

Accepted Answer

Our courses are appropriate for many financial support and grant programs. Whether your course is financed by such an institution or program is not up to us, however. The financial aid institution will decide if they will support your education with us. We are happy to provide you with the course information that the financial aid institution requires for an application. You are responsible for the application for financial aid or grants.

An overview of the most relevant support institutions can be found here.

Question 32

If I am approved for financial aid from an institution do they take over my course costs immediately?

Accepted Answer

Depending on the funding institution, either the cost of your course will be taken over immediately (e.g. AMS) or you will be responsible for your course costs during your study and receive repayment of those costs after successful course completion (e.g. waff). Please inform yourself of the exact stipulations of funding with your institution.

Question 33

Does Flexyfit offer a money-back guarantee?

Accepted Answer

At Flexyfit there is not a money back guarantee, but a right of withdrawal.

Based on the Distance and Foreign Transactions Act (FAGG) according to § 1 KSchG participants have the right to withdraw from the purchase agreement within 14 days for any reason.

For this reason, we send the billing invoice (or first installment invoice) after 2 weeks. Thus, in the event of a withdrawal from the contract within these 2 weeks, no costs are incurred for participants.

If a course was paid for with a coupon (voucher), the coupon amount will be credited back to the coupon. If the coupon was purchased within the last 14 days, the coupon itself can also be refunded. If the coupon was purchased earlier than 14 days before the withdrawl, the coupon can be redeemed for another Flexyfit course.

More information can be found in our AGB Section.

Question 34

Are there any special offers?

Accepted Answer

Yes! We regularly post special offers that can be applied to online courses when booking, as well as special offers on coupons which can be applied to any kind of courses - Blended Learning, Online, Webinars or Workshops.

Keep an eye on our Special Offers page or just ask the Flexyfit team during your advising session.

Question 35

Are the courses suitable for employer educational leave programs?

Accepted Answer

You would like to complete a Fitness & Personal Trainer or similar course with us? We know that it isn't easy to accomplish while working full-time. In such situations, there is the possibility to take a professional pause - to take advantage of an educational leave of absence from your job. We have great news for you, because the majority of our courses are suitable for educational leave.Plan your education leave with us right away! We are happy to have a personal advising session with you to talk about your individual needs.

Question 36

Who is allowed educational leave?

Accepted Answer

Every employee who has been employed and working uninterrupted for at least 6 months and is eligible for unemployment insurance.

Question 37

How can an educational leave be consumed?

Accepted Answer

You are allowed to consume your max 1-year educational leave within 4 years - the following three strategies are possible:

Full-time educational leave for 12 months.
Divided educational leave, with each period lasting at least 2 months. All periods of educational leave must be used within 4 years.
Part-time educational leave for 24 months.

Question 38

What are the requirements for educational leave?

Accepted Answer

Of utmost importance is that your employer has agreed to your educational leave!
You must present them with the course plan we provide, showing that the education requires at least 20 hours/week for a full-time educational leave, or at least 10 hours/week for a part-time educational leave.
You must regularly report your progress of your education. This can be in the form of exam results or attendance records, for example.

Question 39

Where can I apply for an educational leave?

Accepted Answer

The educational leave should be applied for directly on your eAMS account or you should contact an AMS advisor directly. More information and requirements can be found on the official page of the AMS.

Question 40

What else is important to consider?

Accepted Answer

In order to apply for an educational leave with your employer you will need a course plan, which we are happy to provide for you. Get in touch with us right away via phone or book a consultation online.

As soon as you have decided to complete a course with us, you will need the enrollment confirmation as well.